At Terra Mind, we respect the privacy of our website visitors and individuals whose personal data we receive through forms and related services. This Privacy Policy explains how we collect personal data on our website and how we process it.
By providing your personal data on our website, you agree to the information handling practices described in this Privacy Policy. We encourage you to read the “Your Choices” section below to understand the choices available to you regarding your personal data.
This Privacy Policy also applies to personal data that we collect through other means, which may be combined with data collected through terramind.gr.
We collect the following types of data from users:
Information voluntarily provided to us (“User-Provided Information”)
Technical data automatically collected from all visitors to terramind.gr (as described below under “Passive Data Collection”)
Information collected from third parties
User-Provided Information
We may collect data provided by users when they choose to share personal information with us through terramind.gr, including when they send us emails. We may retain content submitted through contact forms for up to six months. Information submitted through these forms is used exclusively for customer service purposes and is not shared with third parties for marketing or other purposes unless required by law.
Passive Data Collection
Like most online services, we automatically receive and record information from your browser when you visit terramind.gr in our server logs. We may use various technological methods such as clear GIFs or Pixels (also known as “web beacons”) and cookies to collect this data. We use both session cookies and persistent cookies.
Data collected through these automated methods may include, among other things:
We may also use cookies on terramind.gr to store session data on your hard drive. If we combine any passively collected data with personal information, we treat the combined data as personal data under this Privacy Policy. Otherwise, we use passive data in aggregated, anonymous form.
For more details regarding the technologies we use and how they operate, please refer to the Cookie Policy below.
We process personal data to create and strengthen our relationship with you. We may use personal data for the following purposes:
We may use your email address, including any email address submitted through terramind.gr, as described in the section “Communication and Unsolicited Marketing Messages.”
Additionally, we may process passively collected data on terramind.gr in order to:
We do not sell or otherwise distribute email addresses or other personal data collected directly through terramind.gr. However, please note that any information you choose to share in a public area of terramind.gr becomes publicly available and may be collected and processed by us or third parties without restriction.
Terra Mind Service Providers
We may provide personal data to third parties for the performance of internal business operations under contractual obligations (e.g. maintenance, security, data analysis, email delivery, CRM, database management, email marketing, surveys, or data hosting). We require these third parties to process personal data in accordance with this Privacy Policy and solely for the provision of the necessary services.
Legal Obligations
We may disclose personal data if we believe in good faith that this is required by a court order, administrative order, or other legal obligation. Additionally, we may disclose personal data when:
Aggregated and Non-Personal Data
We may share aggregated, non-personal data with existing or prospective clients, partners, or media outlets to demonstrate website usage, identify trends, and for publicity purposes.
On terramind.gr
As a visitor to our website, you may choose not to provide personal data. You may also request access to your personal data at any time, update or correct it by contacting us at info@terramind.gr or at the address listed in the “Contact” section. Additionally, you have the right to request the deletion of your personal data from Terra Mind, in accordance with applicable law.
The terramind.gr website is hosted within the European Union. We may use service providers within or outside the European Union for data processing. If you access the website from outside the European Union, your personal data may be transferred to other jurisdictions where service providers and their affiliates are located. Some of these jurisdictions, such as the United States, may not provide equivalent data protection laws. By using the website, you consent to the transfer of your data as described.
Disclosure to Third Parties
As described in the section “Sharing of Collected Information,” personal data may be transferred to third parties. We require them to provide at least the same level of protection.
In compliance with applicable law, we may disclose personal data to public authorities upon lawful request.
Communication, Complaints, and Dispute Resolution
Individuals within the European Union may contact us at info@terramind.gr. We will make every effort to resolve issues promptly and will respond within 45 days.
The security of your information is important to us. We use reasonable security measures to protect against the loss, misuse, or alteration of personal data, both during transmission and storage. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.
In the event of a data breach, we will notify you promptly. By using the website, you agree that we may communicate with you electronically regarding security matters.
We use Google Analytics to analyze website usage. Google controls the data collected through this service. You may review Google’s privacy policy here: https://support.google.com/analytics/answer/6004245
The website may include embedded content (e.g. videos, images, articles). Such content behaves exactly as if you had visited the respective website directly.
We work with advertising networks to display advertisements. These networks may use cookies and other technologies to display relevant ads. Their practices are governed by their own privacy policies.
We may periodically update this policy. In the event of significant changes, we will notify users through the website.
If you have any questions regarding this policy, you may contact us at info@terramind.gr
